A Benekov Pellet Boiler
Sustainable Energy Customer
This comment came in recently from Matthew Judge County Laois who is very unhappy with the service he has received on his Benekov boiler. I deleted an individuals name from his comment, and made one other edit, but otherwise it is as received. I give voice here to his complaint, and invite the dealers to answer it:
Prime Energy Solutions?? I bought a Benekov boiler from Prime Energy Solutions Co Cavan and from day one have had a lot of trouble with it. And whats worse is they ( Prime Energy Solutions ) don't seem to care. We were left without heating since Christmas day 2012 and still our boiler is not working. Prime Energy Solutions has been anything but helpful. So I would advise anyone to think twice before dealing with Prime Energy Solutions - Matthew Judge Co Laois on Benekov Prime
Matthew if you feel you have a clear case for lack of care, you might consider the Small Claims Courts, they are a great solution for the small guy in dispute with a big business. The registrars are very helpful and the cost is very small in making an entry.
I have long given up completely on pellet boilers - they are both too expensive and have yet to reach a design optimum.